Frequently Asked Questions
What is the difference between you and other suppliers?
We specialize in serving customers of industrial product manufacturers, and we are happy to meet all kinds of strange needs of customers. As long as it is related to LCD.
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Even 1 pcs is also OK.
How do you guarantee long-term supply?
For most mainstream LCD sizes, we have a solid and continuous relationship with upstream panel and IC manufacturers. And our main employees are from LCD upstream companies and have the most extensive resource information and personal connections in the industry. So we can guarantee the supply.
Do you support LCD customization?
Of course, we support customization, including FPCA cable, touch screen and backlight, etc. Customized FPCA cable or touch screen generally requires 1~2K MOQ.
What payment methods do you support?
Samples support PayPal or bank payment; mass production (MP) supports bank payment.
What is your biggest advantage?
Our team is young and passionate, and our products are reliable and professional. We will reply to any customer's questions within 8-12 hours; we will continue to supply more than 3 years for the case of 200 pcs of demand a month.
What about the lead time?
If it is an existing product, we will ship it immediately without waiting; if it is a new product that needs to be developed, it usually takes 2 to 3 weeks.
How do you guarantee high quality?
Firstly, we all use A+ level LCD panels and ICs. Backlight, FPCA cable and Touch Screen also come from high-standard suppliers. Finally, the finished product must pass the reliability test (RA) and 100% full inspection before shipment.
Can you provide alternatives for our existing LCD?
Generally speaking, yes. We will try to find a suitable existing size LCD for you firstly. If not, consider customizing some of the components for you.
Do you offer guarantee for the products?
Yes, we offer a half-year or one-year warranty for our LCD products.
